Privacy Policy

Treeveni Technocraft (“we”, “our”, “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your Personal Information when you visit or interact with our website (“Site”).

Last Updated: [02-01-2025]

If you have any questions, require more information, or wish to raise a complaint regarding this Privacy Policy, you may contact us using the details provided below.

1. Company Information

Company Name: Treeveni Technocraft
Address:
Industrial Area No. 2,
Madhu Millan Chaurah, A.B. Road,
Dewas – 455001 (M.P.), India
Email: info@treevenitechnocraft.com

2. What Is Personal Information

“Personal Information” means any information that identifies or can reasonably be linked to an identifiable individual. This includes information collected automatically, directly from you, or through your interaction with our website.

3. Information We Collect

a) Device & Usage Information

When you visit our website, we may automatically collect:

• Web browser type and version
• IP address
• Time zone and location data
• Cookie data
• Pages viewed, search terms, and interaction behavior

Purpose of collection:

• To load the website accurately
• To analyze website performance
• To improve user experience and functionality

Source:
Collected automatically via cookies, log files, pixels, tags, or similar technologies.

b) Customer Support & Enquiry Information

When you contact us via forms, email, phone, or WhatsApp, we may collect:

• Name
• Company name
• Phone number
• Email address
• Message or enquiry details

Purpose of collection:

• To respond to enquiries
• To provide technical support, service assistance, or product information

Source:
Collected directly from you.

Third-party disclosure:
We do not sell or share your personal information with third-party vendors for commercial purposes.

4. Cookies & Tracking Technologies

Our website may use cookies to enhance browsing experience and analyze site traffic. Cookies help us understand user preferences and improve our services. You may disable cookies through your browser settings; however, some site features may not function properly.

5. How We Use Your Information

We use your Personal Information to:

• Provide and improve our services
• Respond to enquiries and service requests
• Communicate regarding products, services, and support
• Maintain website security and performance
• Comply with legal and regulatory requirements

6. Sharing & Disclosure of Information

We do not sell, rent, or trade your Personal Information. Information may be disclosed only:

• When required by law or legal process
• To protect our legal rights or prevent fraud
• To comply with regulatory or statutory obligations

7. Data Retention

We retain Personal Information only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws. Data may be retained longer where legally required or for legitimate business purposes such as fraud prevention or dispute resolution. Anonymized data may be retained for analytical and research purposes.

8. Security Measures

We implement appropriate technical and organizational security measures to safeguard your Personal Information. However, no internet-based system is completely secure. By using our website, you acknowledge and accept the inherent risks of data transmission over the internet.

Users are responsible for maintaining the confidentiality of their login credentials, where applicable.

9. Children’s Privacy

Our website and services are intended for individuals capable of forming a legally binding contract under the Indian Contract Act, 1872. We do not knowingly collect Personal Information from individuals under the age of 18. If such information has been shared, it is assumed that appropriate consent has been obtained.

10. Your Rights & Choices

You have the right to:

• Request access to your Personal Information
• Request correction or deletion of your data
• Withdraw consent for data processing

To withdraw consent, please email us with the subject line:
“Withdrawal of consent for processing personal information”

Withdrawal of consent will not be retroactive and may limit access to certain services.

11. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those external sites. We encourage users to review their privacy policies separately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, regulatory, or operational changes. Updates will be posted on this page with a revised “Last Updated” date.

13. Contact & Grievance Redressal

If you have any questions, concerns, or complaints regarding this Privacy Policy or the use of your Personal Information, please contact:

Email: info@treevenitechnocraft.com